Shipping

National delivery (Portugal)

Standard Home Delivery - €5

Every purchase would be shipped within 3-5 working days.

Track Your Order
Once your order is shipped, we will send you a shipment confirmation email with a tracking link. You can also track it under ‘Orders’ when you log in to My Account.

EU delivery

Standard Home Delivery - €8

Every purchase would be shipped between 5-7 working days.

Track Your Order
Once your order is shipped, we will send you a shipment confirmation email with a tracking link. You can also track it under ‘Orders’ when you log in to My Account.

Returns

Return fees

Our returns are free and easy. We hope you will love everything that you order from us but if something isn't quite right, you have 28 days to send it back to us.

We'll give you a full refund by the same method you used to pay, within 14 days of your return. We ask that items are returned clean and not damaged. Returns within 30 days.

Returns and exchanges

For this specific requirement, we invite you to contact us via email : charlottequillet@gmail.com